Terms & Conditions

AutismHelp.ie

Last updated: January 2026

 

1. About Us

AutismHelp.ie is operated by Gráinne Norton, providing digital products, printable resources, and online content designed to support autistic individuals, families, carers, and educators.

By using this website or purchasing any product, you agree to these Terms & Conditions.

2. Digital Products

All products sold on AutismHelp.ie are digital downloads unless clearly stated otherwise.

These may include:

Visual schedules

First-Then boards

Reward charts

Checklists

Routine planners

Educational and support materials

No physical items are shipped.

After payment, you will receive access to download your files.

3. Usage Licence

When you purchase a product, you are granted a personal-use licence.

You may:

Print and use the files for your own household, classroom, or care setting

Use them with your own children, students, or clients

You may not:

Resell or redistribute the files

Share, upload, or give them to others

Post them on other websites, social media, or marketplaces

Include them in any commercial product or bundle

All designs remain the intellectual property of AutismHelp.ie.

4. Refunds & Cancellations (Digital Products)

All products sold on AutismHelp.ie are digital downloads.

Once a digital file has been made available for download, the sale is final and non-refundable.

This is because digital products cannot be returned, and access cannot be revoked once delivered.

By completing a purchase, you:

  • Acknowledge that you are buying a digital product

  • Agree that your right to cancel is waived once the download is provided

Refunds will not be given for:

  • Accidental purchases

  • Downloading the wrong product

  • Change of mind

  • Not liking the design or format

  • Printing or compatibility issues

The only exception is if the file itself is technically faulty (for example, it will not open or is corrupted).

In that case, we will provide a replacement file, not a refund.

5. VAT & Pricing

Prices may include VAT where required under Irish and EU digital services rules.

By purchasing, you agree to the final price shown at checkout.

6. Disclaimer

AutismHelp.ie products are designed for support and guidance only.

They do not replace:

Medical advice

Psychological or speech-and-language therapy

Educational or professional services

Every autistic person is different. You are responsible for deciding what is appropriate for your child or situation.

7. Website Content

All content on AutismHelp.ie (text, graphics, downloads, blogs, designs) is owned by AutismHelp.ie unless otherwise stated.

You may not copy, reproduce, or distribute any content without written permission.

8. Affiliate Links

Some pages may contain affiliate links.
This means AutismHelp.ie may earn a small commission if you click a link and make a purchase — at no extra cost to you.

This helps support the running of the website.

9. Limitation of Liability

AutismHelp.ie is not liable for:

How the materials are used

Any outcomes resulting from use

Technical issues beyond our control

Use of the site and products is at your own risk.

10. Governing Law

These Terms are governed by the laws of Ireland.

11. Contact

If you have any questions, you can contact:

Email:autismhelp.ie@gmail.com

Website: https://www.autismhelp.ie